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Exchange policy

How a cyberfusionsystem plan can be exchanged once during a term.

The figures that apply

These figures are the working rules for cyberfusionsystem on cyberfusionsystem.site. Every price on the site is in Indian rupees and uses the ₹ symbol. The published hosting plans are Basic, Professional and Unlimited. A term is monthly, yearly or three years. The price published for a term is the price charged again when that same term renews, unless a page on this site shows a different current price before the renewal is accepted. Ticket hours are 10:00 to 22:00 IST every day. Lines marked sample storefront detail are not confirmed contacts. No street address, phone number or mailbox is published, and none should be inferred from the domain name. A new hosting term can be cancelled with a refund of the hosting fee for that term during the first 7 calendar days after the account is marked active, if the account has not been suspended for abuse and fewer than 200 outbound messages were sent. After those 7 days the hosting fee for the current term is not refunded. A renewal stops only when a ticket asks for it at least 3 days before the term ends. A late notice means the next term starts, and the 7-day window applies to that new term only. A domain registration, transfer or renewal fee is not refunded after the request has been sent to the registry. Before that submission the domain line can be removed and the fee is not due. A domain name cannot be exchanged for a different name. One plan exchange between Basic, Professional and Unlimited is available during a term. The difference between the listed prices is invoiced or credited on the next invoice. It is not paid out as cash, except inside the 7-day window, where a change that lowers the plan is treated as a cancellation of the original term under the refund rule plus a separate new order. There is no physical shipment. Hosting access is delivered in the client area. The target is the same calendar day when the order is accepted between 10:00 and 22:00 IST. Other orders wait for the next window. Registry nameserver changes can take up to 48 hours. If the client area or the hosting account is unreachable for a continuous hour because of a fault on our platform, and a ticket is opened within 7 days, a service credit of one day of the current term is added for each such hour, capped at half the fee of that term. Credits stay on the account. They are not cash. Faults in the visitor's domain, theme or application are outside the credit. This website does not collect card numbers, UPI identifiers or wallet addresses. Placing an order stores a request in the browser and opens the client area login when no session exists. No bank, card network or payment company is named here because none is appointed on this frontend. Abuse, phishing, malware and unsolicited bulk mail can lead to suspension without a refund.

One exchange during a term

An exchange is a move between Basic, Professional and Unlimited while a term is running. One such move is available during the term. A second move waits until the next term. Changing the billing length, for example from yearly to three years, counts as that one exchange if it is done mid-term. Choosing a length on a brand new order is not an exchange. It is the original order.

The difference between the listed prices is invoiced or credited on the next invoice. It is not paid out as cash. If the visitor moves from Basic yearly at ₹1,188 to Professional yearly at ₹1,788, the difference of ₹600 is invoiced. If the visitor moves the other way, ₹600 is credited on the next invoice. The credit is not a refund and cannot be withdrawn.

Inside the 7-day window a move to a lower plan is handled differently, so that the refund rule is not diluted. The original term is cancelled under the refund rule, and the lower plan is a new order. A move to a higher plan inside the window can be treated as the one exchange, with the difference invoiced, or as a cancellation plus a new order if the visitor would rather have the original fee back and pay the new plan in full. The visitor says which of those two they want. They do not receive both a full refund and a credit.

Names that cannot be exchanged

A domain name cannot be exchanged for a different name. studio.in is not a voucher for studio.com. If the registry has not yet received the request, the line can be removed under the return rule and a new name can be ordered. If the registry has received it, the first name stays, and the second name is a separate fee.

A hosting plan cannot be exchanged for a domain fee, and a domain fee cannot be exchanged for hosting, except by cancelling a line that is still allowed to be cancelled and placing a new order. The prices are not a common wallet.

The panel choice, such as a request for DirectAdmin noted on the order, is not a plan exchange. If that panel cannot be provided, the order can be cancelled before the account is marked active, and the hosting fee is not due. After activation, changing panel does not reset the 7-day clock and does not count as the plan exchange unless the plan name also changes.

Capacity when moving down

A move from Unlimited or Professional down to a smaller disk allowance only completes if the stored data fits the destination plan. The visitor deletes or downloads the excess first. The site will not delete the visitor's files in order to force the exchange through. If the data does not fit, the exchange waits, and the one-exchange allowance is not consumed by the failed attempt.

Mailboxes above the destination plan's published count are treated the same way. Extra mailboxes are exported or removed by the visitor before the move. Fair-use limits on Unlimited are not a promise that a later downgrade will keep every mailbox.

Exchanges near a renewal

An exchange asked for inside the last 3 days of a term can collide with renewal. Renewal itself needs a stop notice at least 3 days before the end if the visitor does not want the next term. An exchange does not replace that notice. A visitor who wants a different plan on the next term should say both things in the ticket: stop the current renewal, and start the next term on the named plan at the printed price.

The one exchange on the old term, if already used, does not block a different plan being chosen for the new term at renewal. The new term has its own single exchange.

Worked examples

Professional monthly is ₹249. Unlimited monthly is ₹499. A visitor moves up on day 40. The difference of ₹250 is invoiced. The term end date stays where it was. They have used their one exchange. A later request to move back is declined until renewal.

Basic three-year is ₹1,764. Unlimited three-year is ₹7,164. Moving up invoices ₹5,400 on the next invoice. Moving back from Unlimited to Basic outside the 7-day window credits ₹5,400 on the next invoice and pays no cash. Inside the 7-day window the visitor may instead cancel Unlimited for a refund of ₹7,164, if the message and abuse conditions are met, and place a new Basic order at ₹1,764.

A visitor asks to exchange a registered .com for hosting credit. The request is declined. The .com fee stays spent at the registry. Hosting is ordered separately if they want it.

Two exchanges are requested in one ticket, Basic to Professional and then Professional to Unlimited. That is two moves. The ticket can apply one of them. The visitor chooses which. The other waits for a new term.

How to ask

The signed-in ticket is the request. Include the order id, the current plan, the destination plan, and whether the term length should stay. The order page on this frontend creates a new request. It does not edit an old one in place. Do not place a second paid order for an exchange and expect the first to vanish. Say that the ticket is an exchange so the lines are not both treated as new terms.

No card details are collected with the exchange. If a difference is invoiced, the operator confirms the payment path separately. This page does not name a processor.

Sample storefront detail: legal entity, postal address, phone and mailbox are not confirmed. Prices in the examples are INR.